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Case Studies-Water Softeners


Pacific Water Technology commissioned recently a new water softener at Algester Lodge Nursing Home.  The Nursing Home is located in the leafy western suburbs of Brisbane. The commercial scale kitchen experienced ongoing problems with scaling in their dishwashers and steamers. They have exhausted all options including polyphosphate filters and magnetic water conditioners- to no avail. The service calls continued and ongoing costs to repair the equipment.  A solution was urgently required and Pacific Water Technology came to the rescue.

Since commissioning the commercial water softener, the staff has noticed an immediate improvement. The scale build-up progressively reduced to a point where there was none, and there was no more clogging of nozzles and no more downtime of equipment.   The water softeners work on the principle of proven ion exchange technology, and provide many years of reliable operation with minimal maintenance and operator intervention.  The water softener features an automated control head which facilitates automatic regeneration of the ion exchange media, as well as automated backwash and flush sequence. The water softener is equipped with a turbine flow meter enabling the regenerations to occur when the media is saturated based on volumetric usage, rather than timer based regeneration.  The resultant water savings are an added bonus, thereby saving money and preserving a scarce and valuable resource.

The water softeners are very easy to maintain and only require the occasional top-up of salt in the brine container. The control head has been programmed to do the regeneration and backwash sequences at set intervals in order to have the unit working optimally all the time. The control head also features diagnostics features allowing the user to determine critical data like total water usage, average flow, frequency of regenerations etc.

The water supplied in most states in Australia is hard, therefore containing a significant amount of minerals that have a tendency to form lime scale in hot water systems and circuits.   States including Queensland, New South Wales, South Australia and Western Australia all have hard water.    Commercial water softeners not only offer benefits in a commercial kitchen, but also laundries as well.  



Benefits of  water softeners:

  • The appliances last longer
  • Energy Savings due to reduced cost of heating.
  • Water softeners also remove iron
  • No more lime scale
  • You don’t have to use as much soap
  • Clothes are softer and brighter
  • Dishes have fewer spots
  • No more soap scum to clean up

Pacific Water Technology is an innovative water treatment technology provider located in Seventeen Mile Rocks, Queensland. We provide water treatment solutions to all states of Australia and specialise in many applications including water filtration, reverse osmosis and water disinfection.