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Our commercial and industrial  ion exchange water softeners are designed to meet the demanding needs and specifications for all types of soft water applications. Capacities start at 5000 litre / hr at 450 ppm total hardness and will deliver less than 1.5 ppm hardness after treatment . Economical and efficient,  our softeners can be equipped to operate manually, semi or fully-automatically. Regardless of the set up, only limited technical expertise is required for operation.

Commercial Water Softeners

Hard water creates multiple maintenance & process problems in commercial applications. In manufacturing industries, scale deposits, created by hard water use, can be detrimental to the manufacturing process or have an effect even on the quality final product. Scale build-up also causes reduced efficiency of heaters and heat exchangers, boilers, sprayers, etc.

 Our commercial and industrial  ion exchange water softeners are designed to meet the demanding needs and specifications for all types of soft water applications. Capacities start at 5000 litre / hr at 450 ppm total hardness and will deliver less than 1.5 ppm hardness after treatment .   For industrial applications like boiler-feed water a water softener  is recommended for raw water quality above 1 ppm. These ion exchange systems come with fully automatic control valves that set off the regeneration process based on water usage or time.


Applications for our Industrial and  Commercial Water Softeners are:

  • Public Buildings
  • Hotels
  • Breweries
  • Boiler-feed
  • Commercial laundries
  • Pre-filtration for Commercial Reverse Osmosis Systems
  • Industrial process water
  • Process water for Food Processing Plants
  • Cooling Water Treatment
  • Humidification and Air Conditioning


What are the benefits of a water softener?

  • Reduced maintenance and extended equipment life
  • Reduced energy consumption
  • Better and easier cleaning
  • No more soap scum
  • No scale formation


About Hardness in water:

Hardness in water is caused by naturally occurring salts of calcium and magnesium which are found to varying degrees in all water sources. The higher the concentration of these salts, the “harder” the water is. Hard water gets its name from the fact that these calcium and magnesium salts react with soap and detergent forming an insoluble scum and making it “hard” to make a lather. Hard water not only makes washing with soap and detergent more difficult and costly – it also forms limescale, a rock-like deposit, when the water is heated. This limescale reduces heat transfer and makes heat exchange equipment more costly to operate, and in extreme cases such as a steam boiler can lead to catastrophic failure.

What problems does limescale cause?

Increased Energy Costs – The scale acts as insulation, dramatically reducing heating or cooling efficiency and adding to your energy costs. In many industrial and commercial applications a cooling water softener or boiler feed water softener will rapidly pay for itself in reduced energy costs.

Increased Pumping Costs and Wear – Scale reduces the internal bore of pipework, which causes impaired flow and increased pumping costs as the pumps must work harder to deliver the required water volume.

Overheating and Hot-Spots – Because scale is an insulator, it can cause hot spots to form on heat transfer surfaces as heat is not conducted away fast enough. In a steam boiler this over-heating can cause potentially disastrous failure, making an efficient boiler water softener an essential part of the feed water treatment system.






Case Studies-Water Softeners


[caption id="attachment_2977" align="aligncenter" width="169"]watersoftener  - pacific water technology Preventing scaling and equipment failure with commercial water softeners[/caption]

Pacific Water Technology commissioned recently a new water softener at Algester Lodge Nursing Home.  The Nursing Home is located in the leafy western suburbs of Brisbane. The commercial scale kitchen experienced ongoing problems with scaling in their dishwashers and steamers. They have exhausted all options including polyphosphate filters and magnetic water conditioners- to no avail. The service calls continued and ongoing costs to repair the equipment.  A solution was urgently required and Pacific Water Technology came to the rescue.

Since commissioning the commercial water softener, the staff has noticed an immediate improvement. The scale build-up progressively reduced to a point where there was none, and there was no more clogging of nozzles and no more downtime of equipment.   The water softeners work on the principle of proven ion exchange technology, and provide many years of reliable operation with minimal maintenance and operator intervention.  The water softener features an automated control head which facilitates automatic regeneration of the ion exchange media, as well as automated backwash and flush sequence. The water softener is equipped with a turbine flow meter enabling the regenerations to occur when the media is saturated based on volumetric usage, rather than timer based regeneration.  The resultant water savings are an added bonus, thereby saving money and preserving a scarce and valuable resource.

The water softeners are very easy to maintain and only require the occasional top-up of salt in the brine container. The control head has been programmed to do the regeneration and backwash sequences at set intervals in order to have the unit working optimally all the time.  These automated maintenance sequences are always conducted at a period of no or low water usage. The control head also features diagnostics features allowing the user to determine critical data like total water usage, average flow, frequency of regenerations etc.

The water supplied in most states in Australia is hard, therefore containing a significant amount of minerals that have a tendency to form lime scale in hot water systems and circuits.   States including Queensland, New South Wales, South Australia and Western Australia all have hard water.    Commercial water softeners not only offer benefits in a commercial kitchen, but also laundries as well.  



Benefits of  water softeners:

  • The appliances last longer
  • Energy Savings due to reduced cost of heating.
  • Water softeners also remove iron
  • No more lime scale
  • You don’t have to use as much soap
  • Clothes are softer and brighter
  • Dishes have fewer spots
  • No more soap scum to clean up

Pacific Water Technology is an innovative water treatment technology provider located in Seventeen Mile Rocks, Queensland. We provide water treatment solutions to all states of Australia and specialise in many applications including water filtration, reverse osmosis and water disinfection.